CARES® Approach to Mealtime: The First Step – Connect with the Person

For people living with dementia, mealtime should be more than just nourishment—it should be an opportunity to connect, engage, and feel comforted. The CARES® Approach offers a practical, person-centered method to make this possible. It begins with the first step: C – Connect with the Person.
Getting to know the person—who they are, where they come from, and what brings them joy—can greatly improve their mealtime experience.

Connecting Through Personal History

Understanding the personal background of someone living with dementia offers valuable insight into how best to connect with them and support their needs. Here are a few examples of how this knowledge can help guide meaningful interactions during mealtime.

1. Someone who grew up in a large family may associate mealtimes with lively conversations and shared experiences. Seating them with others who enjoy chatting during meals can help recreate that familiar and comforting atmosphere.

2. If the person has a background in working at a family restaurant, talking about those responsibilities—such as cooking, serving, or cleaning—can spark memories and engagement.

3. When encouraging fluids, find ways to link drinks to their interests. For instance, if they enjoy sports, raise a toast related to their favourite team to make the moment more meaningful.

4. If the individual enjoys outdoor activities like gardening or yard work, choose a seat near a window, enjoy a snack together, and talk about the flowers, trees, or weather outside. These natural connections can promote calmness and conversation.

Connecting with a person living with dementia means seeing beyond their condition and recognizing the unique life they’ve lived. By understanding their personal history, interests, and routines, caregivers can create mealtime experiences that feel familiar, comforting, and respectful. The first step in the CARES® Approach—Connect with the Person—reminds us that meaningful care begins with meaningful connection. Even small gestures rooted in personal knowledge can lead to greater trust, improved participation, and a deeper sense of dignity at every meal.

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Recognizing the Warning Signs of a Swallowing Problem in Alzheimer’s Disease

Swallowing is a function we often take for granted. Yet, for individuals living with Alzheimer’s disease, this seemingly simple task can become increasingly difficult as the condition progresses. Difficulty swallowing, known as dysphagia, is a common and serious complication in the later stages of dementia. Left unaddressed, it can lead to malnutrition, dehydration, aspiration pneumonia, and a decline in overall health.
As a caregiver, recognizing the early warning signs of a swallowing problem is essential to ensure safety, comfort, and appropriate medical intervention for your loved one or those under your care.

Why Swallowing Becomes Difficult in Alzheimer’s Disease

Alzheimer’s affects more than just memory—it impairs coordination, muscle function, and the brain’s ability to control the complex process of swallowing. As the disease advances, individuals may forget how to chew or swallow or become unable to recognize the food in front of them.

Key Warning Signs of Swallowing Difficulties

If you’re caring for someone with Alzheimer’s, be alert to these common signs of a swallowing problem.

Complaints of pain or difficulty when swallowing
The person may verbally express discomfort or seem distressed when trying to eat or drink.

Leaking food or saliva from the mouth
This may indicate a loss of muscle control in the lips or jaw.

Coughing before, during, or after meals
This could mean food or liquid is entering the airway instead of the esophagus.

Choking while eating or drinking
A serious sign that requires immediate attention to prevent aspiration.

Increased congestion or runny nose after meals
This could be a subtle sign of aspiration or food entering the nasal passages.

Change in voice quality
A wet, gurgling, or hoarse voice after eating or drinking may indicate that food or liquid has entered the airway.

Food retention in the mouth or throat
Watch for food lingering in the cheeks or not being swallowed properly.

Resistance to being fed or eating
This may stem from fear of choking or discomfort while swallowing.

Refusal to open the mouth
A sign of discomfort, confusion, or loss of interest in eating.

Unexplained weight loss
Often a late sign, weight loss may result from inadequate nutrition due to swallowing issues.

Notify a supervisor or physician if any of the above symptoms are observed.

Maintaining Dignity During Mealtimes

Beyond recognizing the physical signs, it’s just as important to maintain a person’s dignity while eating. For those who struggle to keep food in their mouths, be mindful of how you assist them.
Avoid scraping the spoon across their lips or the area around their mouth. This can be both painful and embarrassing. Instead, gently use a napkin to wipe their mouth. Even better, if the person is able, ask them to wipe their own mouth when needed. This simple act respects their autonomy and self-esteem.

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Eating Abilities at Various Stages of Alzheimer’s Disease

Eating is a deeply personal and social activity, often tied to comfort, identity, and daily routine. For individuals living with Alzheimer’s disease, the ability to eat independently changes with each stage of the condition. Understanding how eating behaviors and needs evolve is crucial for caregivers and loved ones to provide appropriate support and maintain quality of life.

1. Normal Thinking (No Dementia)

In this stage, the individual does not have Alzheimer’s disease or any other form of dementia. Their cognitive functions are intact, and eating habits remain typical. No special intervention is needed, unless there are other health-related dietary needs.

Note: The term “normal thinking” refers only to the absence of dementia and not to a person’s value or capabilities. Those living with dementia are still very much whole individuals deserving of dignity and respect.

2. Early Stage of Alzheimer’s Disease

In the early stages, there is minimal impact on a person’s ability to eat or prepare food. Individuals can often:

• Feed themselves without difficulty.
• Prepare simple meals independently.
• Continue enjoying meals with minimal, if any, assistance.

Caregivers can support by:

• Offering occasional reminders or assistance only when needed.
• Respecting the individual’s autonomy and abilities.

3. Middle Stage of Alzheimer’s Disease

This stage brings more noticeable cognitive and functional challenges that begin to affect eating behaviors.

Common difficulties include:

• Inability to focus on meal preparation, often leaving meals unfinished.
• Skipping meals due to forgetfulness or lack of hunger awareness.
• Disrupted meal patterns because of time confusion or lack of routine.

Tips for caregivers:

• Set consistent mealtimes and provide gentle reminders.
• Offer meals in a quiet, distraction-free setting.
• Prepare simple, easy-to-eat meals that require little effort to serve and eat.

4. Late Stage of Alzheimer’s Disease

In the final stage, eating abilities decline significantly. The person may require full assistance and close monitoring during meals.

Common challenges:

• Loss of appetite and inconsistent willingness to eat.
• Difficulty using utensils—may need hand-over-hand guidance.
• Struggles with portion control, often trying to eat too much or too little at once.
• Strong preference for sweet foods.
• Frequent need for verbal and visual prompts to continue eating.
• Physical difficulties, such as trouble sitting up or maintaining posture during meals.
• Forgetfulness of basic actions, such as chewing or swallowing.

End-of-Life Considerations:

• Difficulty holding the head up may affect feeding.
• Straws or special cups may make drinking easier if the person can still sip.
• The primary goal becomes comfort care—offering small amounts of food or fluids only if they bring comfort or pleasure.
• Maintain oral hygiene by keeping the mouth clean and lips moist.

Care Tip: Keep the Tabletop Uncluttered

Especially during the late stage, it’s essential to reduce visual and sensory distractions at mealtime. Remove:

• Flowers
• Decorative items
• Sugar packets
• Any non-edible clutter
An uncluttered table helps the person focus on eating and minimizes confusion or distress.

Helping someone with dementia starts with understanding and support. To make that journey easier, get 10% OFF any training and certification program with promo code SunnyJuly at checkout. Offer valid through July 31, 2025.

Routines, Habits, and Challenges: Supporting Mealtimes for People with Dementia

When caring for someone with dementia, understanding their personal habits—especially around food—can make mealtimes much smoother and more meaningful. Every person has their own routines and preferences, and honoring those familiar patterns helps create comfort and connection.

Why Routines and Habits Matter

To truly support someone at mealtime, it’s helpful to know a bit about their past food habits.

• Did they enjoy a big breakfast each day?
• Were they someone who liked to eat in peace, or did they enjoy meals with others?
• Did they love a certain snack—maybe a piece of fruit, cookies, or a cup of tea in the afternoon?
These small details can help you plan meals in a way that feels familiar and comforting. Sticking to long-standing routines can reduce stress and make the person feel more at ease.

Things That Can Affect Eating

Even with the best intentions, some challenges might get in the way of eating well. Here are a few common reasons why someone with dementia might struggle during meals:

Difficulty swallowing – A common issue as dementia progresses. Always observe closely and speak with a healthcare provider if you notice choking or coughing while eating.
Mouth pain – Dental issues or sore gums may make eating uncomfortable.
Distractions – A noisy or busy environment can overwhelm or confuse the person, making it harder to focus on eating.
Too many choices – Multiple food options can be confusing. Offering just one or two choices at a time is often more helpful.
Needing constant assistance – If they can’t feed themselves easily, they may feel frustrated or discouraged.

Kindness and Patience Go a Long Way

By learning and respecting routines—and understanding what might make eating difficult—you can help turn mealtime into a more positive and comforting experience. A quiet environment, familiar foods, and your calm, patient presence can make all the difference.
Stay focused and present with your loved one, offering gentle reminders when needed. These small, thoughtful actions can bring ease, dignity, and connection to each meal you share.

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Helping Loved Ones with Dementia at Mealtimes

Mealtime is more than just eating—it’s a time to connect, feel comfort, and stay independent. For people living with dementia, eating can sometimes become a challenge. That’s why it’s important to help them keep their abilities for as long as possible.

Some people with dementia can still feed themselves but may need a little reminder. A gentle cue like, “Take a sip of your juice,” can go a long way. Others may need more help—like having their food unwrapped or being handed their spoon or fork.

What matters most is giving just the right amount of help—not too much, not too little. When we step in and do everything for them, even with good intentions, they may lose skills faster. But when we let them do what they can, we help them stay stronger and more confident.
So, at mealtimes, take your time. Offer help when needed, but also give them space to do things on their own. It’s a small act of care that makes a big difference.

Caring Goes Beyond the Plate

While we’re supporting their independence at the table, we also need to think about what they’re eating and drinking. That brings us to another important part of mealtime care—nutrition.

Don’t Forget Nutrition

Mealtimes are also a great chance to check on their overall health. Making sure your loved one is eating the right kinds of food and drinking enough fluids is very important. As dementia progresses, people may forget to eat or drink, or lose interest in food altogether. Poor nutrition can lead to weight loss, infections, slow healing, and more.

Try to keep meals enjoyable and relaxed. Offer favourite foods when possible, and encourage small sips of water or juice throughout the day. It’s not just about feeding the body—it’s about caring for the whole person.

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S – Sharing with Others Helps Build Better Care Together

S – Share With Others

This is the last step in the CARES® Approach. Sharing with others in dementia care is very important. It helps the whole care team stay on the same page and give better, more consistent support. When you take the time for sharing with others in dementia, it helps the person feel more understood and supported. It also brings the care team closer, building trust and connection. This step can make a big difference, and knowing why it matters will help you see how powerful sharing with others in dementia can be.

When you share, keep these points in mind:

• Clearly explain what you saw and what you did.
• Talk about what worked well and what was hard.
• Give details that can help others support the person better.
• Even small details can make a big difference.
• Make sure to share with kindness and understanding.

Sharing with others in dementia care isn’t just about passing on updates — it helps the whole team work together so the person feels cared for and safe.

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E – Evaluate What Works to Bring Comfort and Connection

E – Evaluate What Works

The fourth step in the CARES® Approach encourages us to gently reflect on what truly helps in a caregiving moment. It’s about noticing the small actions that bring calm, comfort, or clarity to someone living with dementia. This step is all about evaluating what works in dementia care—not through checklists or judgment, but through presence and understanding.

Here are some key insights from this step:

Connection is at the heart of care. How we speak, listen, and respond shapes how supported the person feels.

Tone, timing, and body language make a difference. A warm voice, a patient pause, or a kind smile can help someone feel safe.

Being flexible is important. What helps in one moment might not work in the next, and that’s okay. Adapting with care is part of the process.

Patience goes a long way. Giving someone the space and time they need can reduce anxiety and build trust.

Even small actions have meaning. Gentle redirection, validating feelings, or simply being quietly present can have a big impact.

Whether you’re a professional or a family member, evaluating what works in dementia care helps you grow in confidence. You begin to understand what soothes, what connects, and what empowers. It’s not about being perfect—it’s about being present.

Example: Jeanne and Ann

In a meaningful interaction, Jeanne, a manager, spends time with Ann, who is living with dementia. Their moment together shows the heart of evaluating what works in dementia care.

• Jeanne approaches Ann with calm and kindness, giving her time to respond without pressure.

• She listens with care and adjusts her tone to match Ann’s pace and comfort level.

• When Ann becomes a little unsure, Jeanne gently guides the conversation instead of correcting her.

• Her body language is open and reassuring, letting Ann know she’s truly being heard.

This is a beautiful example of supporting someone with dementia through patience, warmth, and adaptability. It also highlights how caregivers can learn by simply observing and reflecting on their interactions—core parts of evaluating dementia care.

In the end, evaluating what works in dementia care isn’t a task—it’s a mindset. It means staying open, curious, and always willing to grow with the person you’re caring for.

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R – Respond with Care When Connection Is Hard

R – Responding with Care

This step in the CARES® Approach is all about using what you know and what you’ve noticed to respond in a way that feels right for the person you’re caring for. Every person living with dementia is different, and responding with care—with patience, gentleness, and understanding—can make a meaningful difference in how they feel.

When Connecting Feels Difficult

Sometimes, even with the best intentions, connecting just doesn’t seem to happen. And that’s okay. There may be things going on that makes it hard for the person to engage or respond. Some common reasons might include:

• Physical discomfort such as pain, hunger, thirst, or the need to toilet
• A new medication
• Not feeling well or feeling tired
• A noisy environment
• Feeling too cold or too hot
• Participating in a task that is too difficult cognitively or physically
• Not understanding the language being spoken
• Feeling anxious

This is where responding with care truly matters. Taking a moment to pause, breathe, and gently observe can help you recognize what might be happening beneath the surface.

Responding to dementia with empathy isn’t always about fixing the problem—it’s about offering a calm, supportive presence that helps the person feel safe. Even when responding to dementia feels challenging, your thoughtful approach can provide comfort in moments of confusion or frustration.

At the heart of it all, responding with care means tuning in, being present, and showing kindness—even when words or understanding fall short.

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A – Assess Behavior to Find the Meaning Behind the Changes You See

A – Assess Behavior

The second step of the CARES® Approach is to gently assess behavior. When someone is no longer able to speak or clearly express their thoughts, their actions often become their voice. That’s why it’s so important to assess behavior with care—it can reveal what words cannot.

If your loved one is acting in a way that feels different or unusual, pause and look for subtle signs. These may be signs of discomfort—perhaps they’re in pain, feeling too warm or cold, or simply need to use the bathroom. It might also be something as simple as needing their glasses or hearing aid.

When caring for someone with unusual behavior in dementia, try to step back and gently observe.
Ask yourself:

What was happening just before, during, and after the behavior? Could this offer a clue?

Where did it happen? Could the surroundings have played a role?

When did it take place—what time of day or day of the week? Some moments are more challenging than others.

Who was around? Sometimes, the presence or absence of a person can affect how someone feels.

These small details can help you assess behavior in a thoughtful, supportive way. Even when there are no words, there is still communication without words—through movement, expression, and actions. And the more you observe with kindness, the more clearly you’ll begin to understand what your loved one needs.

Taking time to assess behavior not only helps you respond more effectively, it also builds trust and brings comfort to both you and the person you’re caring for.

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C – Connecting with the person

C – Connect with the Person

“Connect with the person” is the first step in the CARES® Approach to dementia care. To truly connect with someone living with dementia, it helps to know a bit about who they are—their likes, their memories, and what makes them feel at ease. Once you understand that, you can choose a way to connect that fits both the person and the moment.

Keeping the Connection Going

In daily caregiving, it’s not just about saying hello and starting a task. It’s about building a connection and keeping it going through every step of the interaction. This is one of the key parts of communication in dementia care—staying present, gentle, and personal.

Let’s say you’re helping Mr. X get dressed. A good way to begin is by bringing up something familiar or comforting—maybe a walk you both took recently. You might say, “Remember our walk the other day? We saw that big tree near the river.” Or you could look at his feet and gently ask, “How do your feet feel? Are they cold? Let’s get some socks and shoes on.”

This kind of simple, friendly talk is what makes communication in dementia care effective. It keeps the person calm, engaged, and feeling safe.

As you continue helping him, keep that connection alive by asking questions about things that matter to him. For example:

Do you like walks?
What is your favorite tree?
Did you ever go boating on a river?
Do you know anyone who likes to go bird watching?

These small conversations are more than just chit-chat—they’re powerful tools in communication in dementia care. They help the person feel seen, respected, and comforted—and that’s what real emotional care is all about.

Helping someone with dementia starts with understanding and support. To make that journey easier, get $25 OFF with code 2MYVB5 at checkout. Offer valid through June 30, 2025.