Day: April 17, 2025

How Does Your Approach Feel to Others?

You learned about the Positive Physical Approach in Key #2. To truly understand its impact, try this simple exercise:

1. Sit in a chair and ask a friend or co-worker to approach you quickly.

2. Have them lean over your head and give you a command without greeting you or saying your name first.

3. Pay attention to how this makes you feel—startled, uncomfortable, or even anxious.

Now, repeat the exercise using the Positive Physical Approach:

1. Have the person approach you calmly from the front, at eye level.

2. They should greet you by name or offer a friendly gesture before making a request.

3. Notice the difference—how much more comfortable and respected you feel.

This simple adjustment in approach can significantly improve communication with people, especially those living with dementia.

CARES Tips!

Focus on What People Can Do

Care interactions should not always be led by the caregiver. Instead, focus on the abilities that people still have and encourage them to participate in activities they enjoy. By asking them to show you how to do something they love, you empower them, boost their self-esteem, and create meaningful engagement.

For example, if a person enjoys folding clothes, let them help with laundry. If they like gardening, invite them to water plants. Small moments like these bring joy and a sense of purpose to their day—and yours.

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As you apply the CARES® Approach, you’ll discover that some strategies work better than others. Here are 10 essential keys to success when caring for people with dementia.

Key#1: Be Patient, Slow, and Calm

Patience is crucial in dementia care. Accept that things won’t always go as planned and maintain a calm environment. Slowing down can prevent frustration for both you and the person you’re caring for.

Key#2: Approach in a Nonthreatening Manner

First impressions matter. A gentle approach, like the Positive Physical Approach by Teepa Snow, helps build trust and connection.

Key#3: Be Mindful of Nonverbal Communication

People with dementia rely on tone, facial expressions, and body language. A warm smile or calm voice speaks louder than words, conveying comfort and reassurance.

Key#4: Use Positive Language

Avoid saying “No” or “Don’t.” Instead, rephrase instructions in a supportive way to encourage cooperation without causing distress.

Key#5: Never Argue

Trying to reason with someone with dementia often leads to frustration. Their reality is as real to them as yours is to you—meet them where they are.

Key#6: Show Respect and Dignity

People with dementia deserve to be treated as adults. Include them in conversations, ask permission before assisting, and never talk about them as if they aren’t present.

Key#7: Focus on Strengths

Even as abilities decline, people retain strengths. Encouraging independence in small ways boosts self-esteem and enhances quality of life.

Key#8: Offer Simple Choices

Giving limited options—like choosing between two outfits or meals—helps maintain a sense of control without overwhelming them.

Key#9: Avoid Quizzing or Testing

Instead of asking, “Do you remember me?” introduce yourself every time. Set them up for success, not embarrassment.

Key#10: Balance Structure with Flexibility

Routine provides stability, but flexibility is key. If a person resists an activity like bathing, try again later instead of forcing it.

By embracing these keys to success, caregivers can create a supportive, respectful, and comforting environment for people living with dementia.

The CARES® approach is the foundation of HCI’s training programs, empowering caregivers to provide compassionate, person-centered dementia care. For more resources, visit HCI’s website.

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Get $25 off any CARES® online training. Use code 2MYVB5 at checkout—offer valid until June 30, 2025. Don’t miss out on this chance to invest in quality training!