CARES® Dementia-Friendly Hospitals
Online Training and Certification Program

The CARES® Dementia 5-Step Method for Hospitals™ program provides top quality dementia training in acute care settings. It is specifically designed to reduce costly “adverse events” such as delirium, falls, urinary tract infections, aspiration, pressure ulcers, elder abuse, and hospital readmissions. The program includes our hallmark CARES® Approach as well as other person-centered tools and strategies for providing enhanced care and communication through increased knowledge and confidence. It was completed in conjunction with the Alzheimer’s Association and researchers at NYU Langone Medical Center.

The online program consists of 16 video-based modules that include real-life video footage illustrating the effects of common and best practices in the acute-care setting, plus interviews with experts. In addition to videos, the content is rich with animations and interactive learning experiences suited to the adult learner. All content has been designed in a way that makes it viewable in 20-minute to 30-minute blocks of time, helping to fit the training into demanding hospital and medical center schedules.

Also included is the CARES Dementia 5-Step Method for Hospitals online certification exam to take upon completion of all modules. Once individual staff members have passed the exam, a frameable certificate can be printed to recognized each person’s accomplishment.

Program Topics

The 16 modules are organized into the following four courses. In addition, a focus on prevention of costly adverse events is presented throughout the program.

  • Basics of Dementia-Friendly Care (Modules 1 to 4)
  • Communication and Behavior (Modules 5 to 8)
  • Patient Safety and Comfort (Modules 9 to 12)
  • Personal Care Practices (Modules 13 to 16)
  • Preventing Costly Adverse Events (Throughout)

Downloadable Information Packet

Download or Print an Information Packet

This packet includes:

  • Overview of the Program
  • Rationale for its Development
  • Statement of Relevance to Public Health
  • Program Description
  • Program Sample Screens
  • Outline of Courses, Modules, and Topics
  • Compendium of Resources Used to Create the Program
  • List of National Expert Consultants on the Project
  • Background on HealthCare Interactive

Try It For Free

To help promote dementia-friendly hospital care, HealthCare Interactive allows you to use CARES Dementia 5-Step Method for Hospitals module 1 and module 2 at no cost.

  • Preview the program with your education leadership team.
  • Assess the quality of the online training and real-life videos within the program.
  • Print out topics and learning objectives for all four courses (16 modules).
  • Use the first two modules for staff training purposes at no cost!
  • Promote the first two modules within your organization’s newsletter or publications.
  • Raise awareness of dementia-friendly hospital care within your community.

Published Research Study

Hobday, J. V., Gaugler, J. E., & Mittelman, M. S. (2017). Feasibility and utility of online dementia care training for hospital staff: The CARES® Dementia-Friendly Hospitals Program. Research in Gerontological Nursing, 10(2), 58-65.

CE and CME

For CE and CME opportunities please download a free CARES Dementia-Friendly Hospitals CE self-submit form


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