Helping a person with dementia use the bathroom is more than completing a daily task. It is an opportunity to provide reassurance, maintain dignity, and build trust. The CARES Approach for dementia gives caregivers a practical way to make toileting more comfortable and person-centered.
Connect Through Communication
During bathroom assistance, calm communication can help the person feel safe. Speak clearly, explain what you are doing, and offer encouragement throughout each step. Simple comments about familiar topics, such as meals, hobbies, or daily activities, can also create a sense of connection.
Assess and Respond to Individual Needs
People living with dementia may have difficulty remembering instructions or understanding what is happening. Watch their movements and responses rather than relying only on verbal directions. During dementia toileting assistance, gentle physical cues, step-by-step guidance, and extra time may help the person participate safely.
Encourage Independence
Whenever possible, allow the person to do what they can independently. In the example, Laverne is encouraged to hold the grab bar, move her leg, turn around, and sit down. Recognizing these abilities supports person-centered toileting while preserving confidence and dignity.
Evaluate and Share What Works
Notice which approaches help the person remain calm and cooperative. Sharing successful techniques with the care team can provide consistency during future bathroom visits.
Effective dementia bathroom care requires patience, observation, and flexibility. By applying the CARES Approach, caregivers can turn a routine activity into an experience built around respect, comfort, and compassionate dementia care.
Improve your dementia care skills with CARES® Training and save 10% using code FallLeaves10 through November 15, 2026.