The CARES® Approach

Understanding Pain with the CARES® Approach

The CARES® Approach is a helpful guide for every interaction with someone living with dementia. It helps caregivers understand behaviors, respond to nonverbal cues, and give meaningful support. Since many individuals with dementia may struggle to speak or express pain clearly, the CARES® Approach encourages caregivers to stay present, kind, and aware. It also supports better caregiver communication in dementia, helping teams coordinate care more effectively. When used fully—from connecting emotionally to sharing with others— The CARES® Approach allows caregivers to deliver consistent, thoughtful care. Let’s explore how each part works and what to do in different situations.

C – Connect with the Person

Start by building an emotional connection through eye contact, a calm tone, and familiar routines. Understand their health background, habits, and personality. Noticing subtle changes—like restlessness or facial expressions—is essential for recognizing pain in dementia and maintaining a strong bond through every stage.

A – Assess Behavior

Watch closely for changes in how someone with dementia moves, reacts, or expresses themselves. Understanding what’s “normal” for them helps you spot small signs—like fidgeting or rubbing a joint—that may point to discomfort. This step supports early recognizing pain in dementia through behavior.

R – Respond Appropriately

Use what you’ve learned to respond calmly and respectfully. Whether adjusting a pillow, offering a warm touch, or simply using a soft voice, your response should reflect your understanding of their needs. The CARES® Approach empowers you to respond with care, not just react.

E – Evaluate What Works

Think about what helped in the moment—did they seem more relaxed or at ease? Identifying what works allows you to improve your approach over time. This reflection is a vital part of The CARES® Approach, ensuring comfort and calm remain central to care.

S – Share with Others

Talk to other caregivers or family members about what you’ve noticed. Effective caregiver communication in dementia helps the whole team stay aligned. Sharing experiences supports more consistent care, which is one of the lasting strengths of The CARES® Approach in everyday caregiving.

Supporting someone with dementia takes patience, connection, and the right approach. To help you put the CARES® Approach into practice, we’re offering 10% OFF any training and certification program with promo code BeautifulAugust at checkout. Offer valid through Aug 31, 2025.