It’s natural to wonder, “Isn’t there some medication that could help this person?”
Specific medications can be helpful for people who truly need them. However, when we turn too quickly to antipsychotic medications to calm or control the behavior of a person living with dementia, there can be serious and unintended consequences.
Caution Against Quick Medication Use in Dementia Care
Many behaviors in dementia care—though challenging—are actually forms of communication. A person may be trying to express pain, discomfort, boredom, fear, or confusion. Turning immediately to medication may silence that communication without addressing the real cause.
Consider these examples:
• Getting up and down out of a chair
• Repeatedly trying to leave the building
• Screaming or crying
• Entering other people’s rooms
• Pacing the hallway
• Getting upset with caregivers
• Banging fists on the table
• Throwing things
Are these situations truly solved by medication—or are they signals that the person needs understanding, comfort, or reassurance?
Responding with Compassion, Not Control
If someone with dementia yells, hits, or even bites, it’s easy to feel frustrated or frightened. But remember: these actions are expressions of distress, not deliberate aggression. Before reacting, pause and take a moment to reset.
Here’s what to do instead:
• Slow down. Rushing or showing frustration can increase the person’s anxiety.
• Take a deep breath. Staying calm helps you think clearly and respond appropriately.
• Have compassion. Try to see the situation through their eyes—what might they be feeling or trying to say?
• Use the CARES® Approach. This person-centered method focuses on Connecting, Assessing, Responding, Evaluating, and Sharing—steps that help caregivers understand and support the person with empathy.
The Power of the CARES® Approach
These simple strategies can make a profound difference. They help caregivers connect with individuals, uncover what’s truly causing distress, and respond in ways that meet emotional and physical needs. Most importantly, they often eliminate the need for physical or chemical restraints altogether.
When we slow down, observe, and respond with compassion, we not only improve care—we protect dignity, safety, and trust.
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